The Family Van - Help center | Before departure

Before departure

What is the purpose of the security deposit requested at the time of booking?

Last Update a year ago

What payment methods are available?

Last Update a year ago

Van rental - How is my reservation calculated? What does it include?

Last Update 3 months ago

What do I need to provide before departure?

Last Update a year ago

How do I send my identity documents (driver's license and ID)?

Last Update a year ago

Van rental - Can I change the dates of my booking?

Last Update a year ago

Van rental - What are the conditions for cancelling a trip?

Last Update a year ago

At what age can I rent a vehicle?

Last Update a year ago

Can we have more than one driver for the same vehicle?

Last Update a year ago

What driving license is required to drive a The Family Van?

Last Update a year ago